FAQ
Check out our Frequently Asked Questions below. If you still need help please contact us by email
magnusonmade@outlook.com
Shipping
Where do you ship to?
Right now, we ship anywhere in the U.S. (all 50 states). International shipping is something we’re working on—check back soon!
How long does shipping take?
Every piece is handmade with care, so please allow about 1 week for us to create your order. Once it’s ready, shipping usually takes 3–5 business days.
How do I track my order?
As soon as your order ships, we’ll send a tracking number to your email so you can follow its journey.
Returns
How do I return an item?
All items are handmade to order, which means we’re unable to accept returns or exchanges. However, if something isn’t right with your order, please reach out—we’re happy to help.
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I want to change something on a current item
See something on our website but want to make it your own? Whether it’s a paint color, stain, or other detail, email us at magnusonmade@outlook.com and let’s create something special just for you!
I want a custom order.
We love creating custom orders! Please email us at magnusonmade@outlook.com or use our contact form, and let’s make something special just for you.